"Again, I cannot compliment Josh Daniels and Troy Hurst enough on their professional demeanor and the expedient service they rendered in removing the water and repacking/salvaging what they could and then drying out my basement and removing debris from the property.
Not only were they efficient but were very kind and helpful during a very stressful experience. I definitely would recommend ServiceMasters to anyone experiencing a similar circumstance.
Thank you all for responding so quickly and for your help fullness."
"I recently required a consultation on a mold infestation of household goods in the Charles Town west virginia area. I contacted your Hagerstown-Martinsburg office and was given an immediate and expidited same day appointment with Gene Small. Gene came to the site at the scheduled time and gave me an honest assessment of my needs. His proffesionalism and honesty was both welcoming and sincere. While he made it clear that the items were beyond repair he still took the time to explain the how and why of the situation. I and my family are greatfull for Mr. Small's service and we will without hesitation be referring his service to others in the community that need ServiceMaster in the future."
"The level of professionalism and work quality was tip-top. Also, Service Master chose excellent subcontractors for specialized work tasks. Both Mountaineer Kitchens and Carpet World performed their work very well and their kitchen/flooring products were outstanding. I would recommend Service Master to my friends and relatives."
"Gene, we appreciate your efforts in customer service and I want to say "Thanks for a Job Well Done"."
"We wanted to express our utmost appreciation for all you did to repair
our home after our fire. From day one you instilled confidence in us that
you had everything under control. We knew we were dealing with a good group
of people when you befriended our somewhat neurotic dog and tended to her
requirements when we weren’t there!! While some of the names escape us, we were thoroughly
impressed with everyone that helped rebuild our home. It is our hope that
we don’t require your services again but, we know we would be in very
professional competent hands if we do. It seems as though you stay pretty
busy and may not need the referral but I would tell anyone faced with a similar
situation as ours to call Gene & “His Gang”."
Geoff, Kim, Shelbi, Taylor, Austyn, and all the pets
"Thank you all for helping us get back to normal. To go through something
so tragic, it was nice having such kind and sincere people to help. Thanks
again and take care."
The Roane Family
"We just had to write to you. Your company name does certainly suit you!
Yes, MASTERS you are!! Danny was here on Friday. How fortunate your company
is to have such a hard working dedicated man in your employ. He made our
carpets look great. We were so pleased with his expertise as our carpets
almost look new again. This is the first time in using your company and
will not hesitate to use your Masters again. Thanks again for a job more
than well done.
"Thank you ServiceMaster for sending two “angels” to save our home!
Becky and Tracy are fantastic in every way!! No words can describe what a thoughtful
thorough and down right “beautiful” job they have done. We’ve
never seen anyone work so very hard to help other people! Both of you are
a blessing to to everyone you help!!"
We thank you so much girls,
Kevin and Amy Albaugh
"I am writing this letter to commend you and your crew for their superior workmanship,
courtesy, honesty, and friendliness. In all the years of having different
companies do work in my home, I’ve never found a company to make me feel
so much at ease as ServiceMaster did. The friendliness and courtesy of your
crew cannot compare to any other company! You can take great pride in knowing
that you have such a conscience group of men working for you."